Privacy Policy

Effective date: April 19, 2026

At RISHIVEDA, we believe trust is the foundation of any healing relationship — the same principle the classical vaidyas held sacred. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Digital Personal Data Protection Act, 2023 of India and applicable international data protection laws.

1. Information We Collect

We collect only the minimum information needed to serve you well:

• Email address — when you voluntarily sign up for launch notifications
• Technical information — your IP address, browser type, device type, and pages visited (collected automatically via standard web analytics)
• Order information — name, shipping address, phone number, and payment details (only when you purchase, post-launch)

2. How We Use Your Information

We use your information exclusively for:

• Notifying you when RISHIVEDA products launch
• Fulfilling orders and providing customer service
• Improving our website and understanding how visitors use it
• Complying with legal obligations under Indian law

We will never:

• Sell your email address or personal data to third parties
• Share your information with advertisers
• Send you marketing unrelated to RISHIVEDA
• Use your data for purposes you haven't explicitly agreed to

3. Your Rights Under DPDP Act 2023

As a data principal, you have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate or incomplete data
• Erasure — request deletion of your personal data
• Grievance redressal — contact our grievance officer (details below)
• Nominate — nominate another person to exercise your rights in your absence

To exercise any of these rights, email us at privacy@rishiveda.co.in. We will respond within 30 days.

4. Data Retention

We retain your data only as long as necessary to fulfil the purposes outlined in this policy or as required by law. Email addresses collected for launch notifications will be deleted within 90 days of you unsubscribing.

5. Data Security

We implement reasonable technical and organizational measures to protect your data, including encrypted storage, secure transmission (HTTPS), and restricted access. However, no online service can guarantee absolute security.

6. Cookies & Analytics

This website uses minimal cookies for essential functionality and privacy-friendly analytics to understand visitor patterns. We do not use cookies for advertising or cross-site tracking. You can disable cookies in your browser at any time.

7. Third-Party Services

Our email capture is handled by Netlify Forms, a trusted web services provider. Your email is stored in their secure infrastructure and governed by their privacy policy. We may add additional trusted services (payment processors, shipping partners) post-launch and will update this policy accordingly.

8. Children's Privacy

RISHIVEDA is intended for adults (18+). We do not knowingly collect information from children. If you believe we have inadvertently collected a child's data, please contact us immediately.

9. Changes to This Policy

We may update this policy from time to time. The effective date at the top indicates when it was last revised. Substantial changes will be communicated via email to subscribers.

10. Grievance Officer

In accordance with the DPDP Act 2023, you may contact our Grievance Officer for any privacy-related concerns:

Email: grievance@rishiveda.co.in
Response time: Within 30 days of receipt

11. Contact Us

For any questions about this Privacy Policy or our data practices:

Email: hello@rishiveda.co.in
Address: Bengaluru, Karnataka, India

Thank you for trusting RISHIVEDA with your information. We honour that trust the same way we honour the classical Ayurvedic tradition — with discipline, transparency, and care.